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Hotel Do Caracol

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3 reviews of Hotel Do Caracol

8
Location
7
Comfort & service
8
Room & cleanliness
6
Cuisine
7
Price-quality ratio
8
Facilities
12
See Joxu's photos
12 photos

The hotel offers outdoor parking, restaurant, and a garden

During my trip to the Azores, the fourth day around the island of Terceira in the capital I was staying in Angra do Heroismo, and we decided to stay at the Hotel Do Caracol. It is a great 4 star hotel, situated next to the sea, and the rooms offer fabulous views and better yet there is an outdoor pool and Jacuzzi which are facing the sea. All of the rooms are equipped with a bathroom with hairdryer, air conditioning, safe, minibar, terrace, telephone and satellite TV. The hotel offers outdoor parking, restaurant, and a garden. I personally loved it and I am sure that if I ever return to the Azores islands I will stay in this hotel.
Joxu

Right hotel on the outskirts of angra

The Hotel is located about 12 minutes from the center of Angra, in one of the bays forming the Monte do Brasil, so the mountain views and the sea from anywhere in the west wing of the hotel are very nice. The good ... - Clean and spacious rooms, modern furnishings. - The speed and willingness of the staff to cater to the guest. The reception staff speak + - English - Private parking free for guests - Gym somewhat dated but complete included in the price - Padi Dive Centre at the hotel - Nice views from the sofas in the snack bar which is very acceptable prices (combined and cocktails are around € 4) The bad ... - The breakfast buffet somewhat sparse and repetitive, it is expected a tad more than a four-star quality, starting with improving the coffee they served. - The dismal state of neglected Wellness facilities: indoor pool needs updating and a lick of paint, saunas and Turkish baths were not working. The only thing that saves is the indoor jacuzzi, except for the terrible smell of bleach as you enter. - The outdoor pool is tiny for the size and number of rooms at the hotel there. It is located next to the 'beach' (bathing, no sand) extending adjacent to a large public solarium where locals and guests come together. - Cleaning service begins to call the room at 9.30 or even not cleaned at 1530, regardless ... common complaint on other sites. About the dinners and I can not comment, but the comments I've read on other sites are not very favorable. In short, a proper hotel for short stays if the fact be somewhat removed from the center of Angra not a problem.

Correcto hotel a las afueras de angra

El Hotel está situado a unos 12 minutos andando del centro de Angra, en una de las bahías que forma el Monte do Brasil, por lo que las vistas al monte y al mar desde cualquier punto del ala oeste del hotel son muy bonitas.

Lo bueno...

- Habitaciones limpias y espaciosas, con mobiliario moderno.
- La rapidez y predisposición del staff al atender al huésped. El personal de recepción habla +- inglés
- Parking privado gratuito para los clientes
- Gimnasio algo anticuado pero completo incluido en el precio
- Centro de buceo Padi en el propio hotel
- Agradables vistas desde los sofás del snack bar que tiene precios muy aceptables (combinados y cócteles rondan los 4€)

Lo malo...

- El buffet del desayuno algo escaso y repetitivo, se espera un pelín más de calidad en un cuatro estrellas, empezando por mejorar el café que servían.
- El pésimo estado de las descuidadas instalaciones de Wellness: la piscina interior necesita una reforma y una mano de pintura, las saunas y baños turcos no funcionaban. Lo único que se salva es el jacuzzi interior, salvo por el tremendo olor a lejía según entras.
- La piscina exterior es minúscula para las dimensiones y cantidad de habitaciones que hay en el hotel. Esta situada junto a la 'playa' (zona de baño, no hay arena) que se extiende al lado de un gran solárium público donde locales y huéspedes se juntan.
- Servicio de limpieza que empieza a llamar a la habitación a las 9.30 o aún no ha limpiado a las 15.30, indistintamente...queja común en otras webs.

Sobre las cenas y comidas no puedo opinar, pero los comentarios que he leído en otras webs no son muy favorables. En definitiva, un hotel correcto para estancias cortas si el hecho de estar algo retirado del centro de Angra no supone un problema.
Pedorreta
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Mal hotel.

I have stayed in this hotel, in the third week of July 16 and my view is grim, the assigned habitacin (n 126) is in the lower part of the hotel and open according the curtains of the room, you see flat with a wall, resulting mood of disillusion; besides, the musty smell is very high and unpleasant. In this situation I went to request a change of room, and it was impossible, refused flatly on all occasions, and a nice little way. Also to note that the breakfast offered is always the same, with no variety and always the same and with few options choice, to be a 4 *. Given all this, I do not recommend this hotel to anyone.

Mal hotel.

He estado alojado en este hotel, en la tercera semana del mes de julio ´16, y mi opinión es nefasta, la habitación asignada (nº 126) es en la parte mas baja del hotel, y según abres las cortinas de la habitación, te das de plano con un muro, con el consiguiente animo de desilusion; además, el olor a humedad es muy alto y desagradable. Ante esta situacion fui a solicitar un cambio de habitación, y todo fue imposible, se negaron en rotundo en todas las ocasiones, y de una manera poco agradable.
Tambien a tener en cuenta, que el desayuno ofrecido es siempre lo mismo, con ninguna variedad y siempre lo mismo y con pocas opciones de elección, para ser un hotel de 4 *.
Ante todo lo dicho, no recomiendo este hotel a nadie.
Fernando Núñez Sanchez
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Information about Hotel Do Caracol

Hotel Do Caracol Phone Number
+351(295)402600
+351(295)402600
Hotel Do Caracol Address
Estrada Regional, Nº1
Estrada Regional, Nº1
Hotel Do Caracol Opening Hours
Check in 14:00 - 00:00 Check out 07:00 - 12:00
Hotel Do Caracol Website
pt.hoteldocaracol.com
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Hotel Do Caracol Services
Airport transfers (paid)
Child activities
Elevator
Spa
Free Wi-Fi
Car rental
A la carte restaurant
Consierge service
Paid transfers
Terrace
Laundry service
Pet-friendly
Room service
Massages
Turkish bath
Sun room
Diet menus (by request)
Dry cleaning service
VIP rooms
Safe-deposit box
Banquet hall
Sauna
Shoe-shine
Gym
24-hour reception
Outdoor pool
Luggage storage
Park / garden
Conference rooms
Handicap access
Currency exchange
Shops in the hotel
Indoor pool
Bar
Smoking area
Fax / photocopy
Indoor pool (year-round)
Beachfront
Family rooms
Massaging shower heads
AC
Non-smoking rooms
En-suite breakfast
Scuba diving
Bike Rental
Snorkel
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