They say home is where you feel comfortable, and we certainly felt very comfortable at the Bilbao BBK Good Hostel. The service was amazing - the staff are lovely, and treated us like kings. The first thing that happened was that we called to reserve a room. There were four of us going, so we wanted a room for four, but we were told nothing was available, so we were ordered two doubles. We were told that was impossible too, but less than an hour later I got an email informing me that another group had cancelled, so a room for 4 was available. The rooms are huge, from doubles to 10 beds.
Ours, for 4, was giant: we could have thrown a mattress onto the floor if we wanted to, and we would still have had space! The whole hostel is impecable, with individual lockers for each bed with an electronic lock. There are several large terraces, where you can go and relax, and a room with book-crossing, as well as a TV. They have computers, free wifi, a fussball table and drinks machines. Breakfast is included in the price, and they have a huge cafe, with a lovely breakfast of cereal, toast, juice, fruit ... there's limited parking spaces, but what they do have are spacious, closed and secure. We paid 20 € per person and € 8 for parking, but there are cheaper rooms, and I'm sure we'll be back as everything was perfect. Oh, and I forgot to mention - everything is fully accessible for disabled people.